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  1. make it easier / possible to make each AD go away

    The ads which appear above the prediction bar are a fact if life but please make it simple and clear to OK each ad away

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      Hi,

      Thanks for your feedback. We’ll look into this.

      Could I clarify which ads you mean though, please? Do you mean the popups asking you to consider buying Flexpansion? Are they not easily dismissed? You should not be getting any other ads at all, unless you’re using our Edinburgh Festival version. If you’re using that app a lot, you could switch to Flexpansion FREE, which doesn’t have any ads. We’d be very grateful for more info on this,

      Kind regards,

      Tim, CEO

    • 1 vote
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        Hi again,

        We are busy preparing for Mobile World Congress, taking place all of this coming week, so we’ve not completed this yet, sorry – but it is high on our priorities for early March, so rest assured we will get there! (We’re also adding a couple of other things so I think you’ll like it).

        Kind regards,

        Tim
        CEO

      • 2 Ideas for you..

        1. A once per week server side collected list of most frequently used words to push out to the keyboard via update or could be as an additional Dictionary.

        2. to add a centralised Chat in with the keyboard so Flexpansion users can talk to eachother as we are like minded in the first case.

        1 vote
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          Hi,

          Thanks for your suggestions.

          We’ve been considering user-sourced data for a long time but haven’t had the resources; mainly we would need to make 100% certain that data was anonymised fully, and protected, which will take some time. We plan to add this when we can.

          A chat option would be nice, but we’ve not had great demand for it thus far, so again, for now, I’m afraid we’re not planning it for the time being.

          Thanks again,

          Tim, CEO

        • How do place the arrows on top instead of the side. Its much easier and better to use that way

          How do place the arrows on top instead of the side. Its much easier and better to use that way

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            Hi Carla,

            Thanks for your suggestion, sorry I missed it until now over the holiday rush.

            I’m afraid we don’t currently plan to add this, due to limited programming resources; if there are more requests then we’ll reconsider. I don’t know if this is any help, but if you have a larger device and use the Split Screen option, the arrow keys appear near the middle then;

            Menu > More > Settings > User Interface > Split Keyboard

            Sorry we can’t help further for the time being.

            Kind regards,

            Tim

            Dr Tim Willis, CEO, Flexpansion, Edinburgh

          • to add date and time

            I would really love if I could enter current date and time with a single click.

            1 vote
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              Hi,

              Thanks for your suggestion. We have had a few people ask for this – and I can see its utility – but not as frequently as other features/bug fixes. We will be releasing a new version in the next week or two, with the most pressing of these addressed.

              Due to limited funds, however, I’m sorry we can’t currently add this, but plan to when we can afford it. Thanks for your support, and I’m sorry we’re not able to help yet.

              Best regards,

              Tim
              Dr Tim Willis, CEO

            • 1 vote
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                Thanks for your feedback (I’ve just emailed you directly about this and your other feedback).

                The idea of typing using the empty language mode is for people typing in a really specialist field, where they train it using the bulk learning mechanism:

                Menu > More > Gmail and other learning > Learn from anything

                and then it predicts only using the words and phrases it’s just learned from. We see this being most useful for programmers, and people with lots of specialist terminology such as scientists etc.

                I’m not sure what you mean by scrambling, but I think this is related to the issue you were having with inputting sets of letters without them being expanded – which you can do by long-pressing Space.

                I’ll update this issue when I hear back,

                Thanks,

                Tim, CEO.

              • Don't capitalize after a symboI (i.e.#,...)

                Don't capitalize after a symboI (i.e.#,...)

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                  1 comment  ·  Admin →

                  Hi Nick,

                  Apologies for slow response, thanks for your feedback.

                  I’m not sure what you mean here – we don’t capitalise after a hash character do we? I can’t reproduce this. Can you give us the exact situation please?

                  We’ve had a few requests for period after double-space. It’s a bit tricky because we use space to complete words and if we introduce it the behaviour may be unexpected for some users. It’s in the timing… If and when we get the resources I hope we can try and add this but it will be a while I’m afraid.

                  Best regards,

                  Tim

                  Dr Tim Willis, CEO, Flexpansion, Edinburgh

                • Move the exclamationthe point

                  I would like to see long pressing the period would bring up the often used pronunciations.
                  ! , . ? Even maybe @ " '

                  The Exclamation really seems in an odd place.

                  3 votes
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                    Hi,

                    Thanks for your feedback. We tried to spread around the most-used punctuation so it could be called up with a single long-press of a letter, hence the exclamation mark being on long-press A. If we put them on the period, you then have to swipe along to get the one you want.
                    But I agree we could put them on both. I’ll ask the programmers whether this is something we can do quickly or not.
                    Thanks,
                    Tim

                    Dr Tim Willis, CEO, Flexpansion

                  • 1 vote
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                      Hi Bernhard,

                      We’ve just released a new version (might be 2 hours until live) fixing several things including making ä/ö/ü quicker to access. We also looked at fixing the issues you mentioned regarding spelling reform, but haven’t managed to include them in this release. They’re now a high priority though for another release soon.

                      Kind regards,

                      Tim

                      Previously:
                      Hi Bernhard,

                      Thanks for your feedback, we’re doing a new release in the next week or two, so we’ll try to do this (certainly “daß”). Are there any other words particularly to remove please? We will try to take into account the 1996 reform so this should take care of most.

                      Making a general facility to remove words is a longer task; we are hoping to be able to do this in the next few months.

                      Thanks,

                      Tim

                      Dr Tim Willis, CEO, Flexpansion, Edinburgh

                    • 1 vote
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                        Hi,

                        Thanks for your feedback. Sorry you’re having problems. Prediction should show all the time, except in fields like passwords; what I suspect might be happening is if you’re accidentally swiping down, it hides prediction. Re-enable by swiping up on the keyboard. If it’s not this causing it, then it might be the app it’s typing into (some disable prediction and there’s nothing we can do from our end unfortunately), or even the device. Samsung ones are particularly known for not co-operating with other keyboards :-(

                        Typo correction should be offered, along with the other predicted suggestions; we mix them all together; we plan to signpost them by displaying them in a different colour, but this isn’t simply to program. If the corrections aren’t appearing, please see in the Settings. Also to keep the number of suggestions manageable, we don’t correct certain kinds of typos – for instance where 2…

                      • Expanded Word Prediction

                        my pressing problem is having to roll out the Expanded prediction every Few seconds . In which app wouldn't i facw this Problem ?
                        Giving us a "tick box" to have it on all the time is my most processing request. I hope its high up on your priority list.

                        3 votes
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                          Hi,

                          Thanks for your feedback. We know the grid rolls back when you rotate the screen or move the insertion point, and are planning to fix this when we can. Sorry for the annoyance, I’ll let you know when this is likely to be, when I hear from our programmers.

                          Kind regards,

                          Tim

                          Dr Tim Willis, CEO

                        • 3 votes
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                            Hi Bob,

                            Thanks, yes, this definitely needs doing and is on our list. We do plan to do it as soon as we are able. As with everything else, this will be a while, unfortunately, due to the limited resources of a small company.

                            Thanks,

                            Tim, CEO

                          • as long the Button still has place, please show more alternate .. ex : Button s only show @, still more space to show also ß.

                            So we know more the alternate for the Button because not easy to remember all alternate in every Button . Thanks .

                            1 vote
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                            • 1 vote
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                              • develop a version of windows mobile

                                there are still users! even a simple version can help!

                                7 votes
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                                  1 comment  ·  Admin →

                                  Hi,

                                  Thanks for the suggestion. We would love to port the app across for Windows – well aware there are plenty of people using it!

                                  It’s not a simple process however, and stripping down the functionality wouldn’t make much difference, so it’s going to be a while before we have the resources. We hope we can get onto it eventually.

                                  Thanks,

                                  Tim, Flexpansion

                                • 1 vote
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                                  • French language please

                                    The keyboard is very good but it would be better with the French language

                                    2 votes
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                                      1 comment  ·  Admin →

                                      Hi,

                                      Thanks for your feedback. We will be adding French eventually, but currently we don’t have the resources, unfortunately. Sorry about this.

                                      I’ll email you when we do,

                                      Kind regards,

                                      Tim, Flexpansion

                                    • 1 vote
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                                        Hi Phil,

                                        Thanks, yes, sorry about those. We’re aware of some but they look like they’re going to take a lot of fixing, especially as they only appear on some versions of Android / Chrome.

                                        So far we know of:

                                        • Letters not appearing in fullscreen input mode
                                        • Expanded words not clearing the original input, giving for instance ‘xmpExample’.

                                        I’d be grateful if you could let us know what else is wrong, thanks for offering. I know they’re really frustrating, Chrome seems to have its own way of doing things which we’re wrestling with.

                                        Kind regards,

                                        Tim

                                      • Multiple keyboard customization ideas

                                        Make key width customizable not just height. Also, add key sound volume adjustments, custom key fonts (just for keys on keyboard), swipe features to get to number and character inputs, split keyboard option for smartphone input, arrow keys in seperate keyboard area (possibly in a swipe menu like I spoke of previously). Increase keyboard's ability to keep up with faster typists d

                                        4 votes
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                                          1 comment  ·  Admin →

                                          Hi,

                                          Thanks for your comments. I’ll discuss them with the programmers to see which, if any, we’re able to add currently (we’re on limited resources unfortunately). We are especially looking into split keyboard layouts but this is likely to take a while.

                                          On the speed issue, sorry it does sometimes go slowly at the start of words. We did a lot of work on speeding this up but there’s not much more we can do at the moment. The problem is the complexity of the task – simultaneous abbreviation expansion, word prediction (completion) and spelling correction, and at the start of a word the ambiguity is enormous. You can switch off abbreviation expansion, or autocorrect, which may help depending on the device. We’re hoping that one day we’ll get more resources to try and do more on this.
                                          Incidentally, (you probably know but for the benefit of other readers), there…

                                        • I LOVE your product and would like to provide some feedback to you via a video clip. If you don't already have a way, could I invite you

                                          I LOVE your product and would like to provide some feedback to you in a different way. If you don't already have a way, could I invite you to consider a method for users to upload video clips on your Website? I would be pleased to capture some video showing some issues I'm currently having as well as some suggestions for improvement. If a pictures are worth a thousand words, how many is a video worth!?

                                          1 vote
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                                            Hi again,

                                            I’m really happy you like our product!

                                            Video feedback would be really useful, I’m not sure how we can most easily have it submitted. As far as I can find out, I don’t think there’s an easy way for us to enable video upload for visitors on our site; probably the easiest way would be for you to upload it to a private link(s) on youtube and send us the URL. Would this be possible?

                                            Thanks,

                                            Tim, Flexpansion

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